Bathrooms

White cotton bath towels, hand towels, bathmats and loo roll are provided in all bathrooms. Various vintage, retro and toweling dressing gowns are provided in each room for those rooms not with en-suites for trips down the corridor. Please do not use the gowns for the hot tub.

Kitchens

All kitchens have tea towels, washing up towels and hand towels, washing up liquid and cleaning products. 

Tea (traditional and herbal), Coffee (instant and filter) and Sugar is all provided.

Please clean up after yourselves prior to departure. We expect surfaces and tables to be wiped and dishwashers to be loaded and running.

Cleaners are employed to prepare the house for incoming guests, not to clean up after outgoing guests. Please sort your recycling as per clear instructions and into labelled hessian bags and wooden crates provided. Additional time taken by cleaning staff to sort your recycling or excessive black bin waste and unsorted recycling will be charged for at an overtime rate of £25.00 per hour. There is an allocation of one large black bin per booking which if you recycle correctly should be more than adequate.

Dogs

You may bring dogs but there is a £25.00 charge per dog and they must not sleep on beds or sofas or go into carpeted areas of the house. We flea bomb the house after every group of guests and deep clean ready for next guests. If additional cleaning or gardening is required, this will be taken from the bond at a rate of £25.00 per hour overtime. There is a resident cat for rodent control, but he lives in the private end of the house and if you have dogs he will keep out of the way.

Karaoke

We're definitely not a Karaoke/DJs/decks/PA kind of house as we are in a village location. If you want a full on house party, book elsewhere! There is a 10.00pm hot tub curfew and a 12.00pm garden curfew. Please respect our neighbours.

Decorations

Please do not use blu tack or sellotape on any of the lime washed walls, graffiti art walls, oak doors or window frames. The lime paintwork marks easily as does the oak. There are high tensile wires in the upper malt house if you want to create a wonderwall of photos of your bride to be or birthday person, and you are welcome to wrap bunting etc around the beams in the upper malt house.

Parking

Off street parking is for up to 11 cars - first in, last out.  You will need to park 3 in a row at the bottom of the car park, then 4, then 2 at 90 degrees, tight against the entrance doors/gates then the last two end on to them. There is free on street parking on Mill End and also on Baynham Road, and a pay car park behind the co-op. Mitcheldean is a safe and friendly village. A group of hens with small cars did once get 13 cars in the car park - our record!

Early Arrival

Early arrival pre 5.00pm is usually not possible, unless for £50.00 an hour & pre-arranged - as staff will still working prepping the house. Departure is by 12.00 noon on a Sunday or 10.00 am on a Monday if staying for a 3 night weekend.

Food Deliveries

Most supermarkets are used to delivering to the house. There are 3 fridges in the upper malt house and a fridge/freezer in the lower malt house. Please arrange a delivery time for after you have arrived and let the drivers know that the entrance is round the back in New St. The Co-op convenience store in the village is very well stocked so you do not need to bring absolutely everything with you and late night bottles of wine or bags of ice are possible a stone’s throw from the house.

Bedding

All bedding is feather and bed linen is white 100% cotton.  There are non feather sets for those with allergies in George Cottage, the Butterfly Room day bed drawers and downstairs in the pink ottoman in the blue room. If bed linen comes back from contract cleaners after two washes and is marked by them as still unclean we will deduct the replacement cost of bed linen from your bond, at cost price. If throws have to be commercially cleaned the cost will also be deducted from your bond.